We value the safety of your data and the preservation of your privacy above all else. This is why we hereby inform you about how we gather and use your data through your usage of our website and mobile app.

The following data protection regulations refer to both the website and the mobile app, unless noted otherwise.

Anonymus data gathering

Since your user profile at Bildkontakte is created with a nickname, you can use our website and our mobile app without publishing or sharing any personal data. In order to further optimize our services, we only gather anonymus statistic data which cannot be tracked back to a specific user.
The email address used for registration will not be handed over to third parties or other users. As long as you don't give away your personal data to other users personally (e.g. via private messages), your identity is proteced.

Data validation

For user protection reasons and to prevent abuse, we check each new profile manually before activation.
Bildkontakte reserves the right to get access to reported messages (e.g. because of offensive or illegal content).

Gathering and processing upon contact form usage

When using the contact form on our website, we gather personal data (particulars about personal or factual relations of any natural person) to the extent provided by the user. Your email address will only be used to handle your request. If you did not agree to the further processing and usage of your data, it will subsequently be deleted.

Data gathering upon commenting

It is possible to comment on the website's posts and articles. Upon doing so, personal data is gathered to the extent provided by the user.
Your chosen nickname will be published along with your comment. Your email address will not be shown.

Gathering, processing and usage of personal data

We gather personal data (particulars about personal or factual relations of any natural person) to the extent provided by the user.
The processing and usage of your personal data is necessary in order to ensure the fulfillment and appropriate handling of your purchases and requests.
After fulfilling our contractual duties, we keep the data saved for the duration of the legally required retention period. If you did not agree to the further processing and usage of your data, it will subsequently be deleted.

Usage of email address for newsletter distribution

Regardless of the processing of contracts, we use your email address exclusively for sending you our own advertisements and newsletter, as long as you explicitely agreed to this. If you don't want to receive our newsletter anymore, please perform the following steps:

On the main page, go to "My settings"-"Settings of notifications"-"My email notifications" while logged in
"receive the www.single.am user magazine every one to three months" and/or
"receive offers for single vacations" and/or
"receive the latest news and special offers from www.single.am" and/or
"receive offers from www.single.am partners"
untick the respective boxes and choose "save".

You can unsubscribe at any point by using the corresponding link in the newsletter or by contacting us directly via our support. Please consult our terms of service for further information.
Your email address will then be deleted from our mailing list.

Usage of your personal data

There will be no transfer of your data to third parties without your explicit agreement. Exceptions are our service partners who are required to properly process the contract. In these cases, we strictly follow the German data privacy laws. The extent of data transfer will always be kept at the necessary minimum.


Our website and our app both use cookies. These are small text files saved in your browser which we use to deliver a more user-friendly, efficient and secure experience. Cookies are also used to identify your browser and offer certain services. Cookies do not contain any personal information.

Usage of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyze how users interact with it. These are seperated into cookies created by Google (Google Analytics cookies) and third party cookies (DoubleClick cookies). The information about your website interactions generated by cookies (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case any kind of IP anonymization is detected on this website, Google will truncate the IP for member states of the European Union as well as for other states contracted to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google‘s servers in the USA.
On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services related to website activity and internet usage, such as display advertisement and Google Analytics reports based on demographics and interests, to the website provider. Google will forward this data to third parties if it is required by law or if these third parties further process and review the data on behalf of Google. In Google Analytics reports based on demographics and interests, data obtained by Google (i.e. age, gender, fields of interest) is used by third parties in order to display only relevant, user-specific ads. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate options in your browser settings. However, please note that you might not be able to use all of this site‘s features if you do so. You can also prevent Google’s collection and further use of your data (cookie information and IP address) by downloading and installing the corresponding browser plug-in. It is available under: https://tools.google.com/dlpage/gaoptout?hl=en

Usage of DataXu

Our website collects data based on cookies in order to optimize the relevance of ads and our online service as a whole. This data is not used to identify you directly, but solely to anonymously evaluate your interactions with our website. At no point will this data be associated with your personal user data. With this technology, we are able to present you ads and particularly relevant offers and services. Our goal is to provide the best possible online service and only show you ads which reflect your lifestyle and fields of interest.

Our websites make use of a so-called retargeting technology. We use this technology to tailor an online service that suits your interests. This technology enables us to reach people on our partner websites if they were previously interested in our products. We believe that displaying relevant, interest-based ads enhances your experience and is more useful than just displaying any ads.

The display of advertisement on our partner sites is executed via cookies and the analysis of previous user interactions. This process is completely anonymous. We do not save any personal data and none of the interaction profiles will be merged with personal user data acquired at any point.

You can choose to refuse cookies and, by extension, the acquirement of any interaction data by selecting the appropriate options in your browser settings. However, please note that you might not be able to use all of our service’s features if you do so.
You have the option to object against the usage of retargeting and disable this feature (opt out): visit http://www.youronlinechoices.com, choose your country, then select "Your ad choices" to learn more.

Usage of Facebook Connect

offers the possibility to create a user profile via Facebook Connect. An additional registration is not necessary. For the purporse of registration, you will be forwarded to the respective Faceook page where you can log in using your Facebook user data. This will connect your Facebook profile to our site. The following data will automatically be transferred from Facebook Inc. to us:
We only use your name, your email address and your profile picture. This information is used only for the purporse of creating a user profile and in order to identify you.
Further information on Facebook Connect and the privacy settings can be found in the privacy disclaimer and the terms of use of Facebook Inc.

Usage of Facebook plugins

Our websites uses plugins provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook" ).
When you visit a page of our website that contains a social plugin, your browser establishes a direct connection to Facebook servers. Facebook directly transfers the plugin content to your browser which embeds the latter into the website, enabling Facebook to receive information about your having accessed the respective page of our website. If you interact with the plugins, for example by clicking "Like", or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. Even if you are not logged into Facebook, there is a possibility that the plugins transmit your IP address to Facebook. If you are a Facebook member and do not want Facebook to connect the data concerning your visit to our website with your member data already stored by Facebook, please log off Facebook before entering our website and delete your cookies. You may also use a browser add-on provided by Facebook which blocks the loading of Facebook plugins: http://webgraph.com/resources/facebookblocker/. For the information on the purpose and scope of data collection and procession by Facebook, as well as your rights in this respect and settings options for protecting your privacy, please visit Facebook's privacy policy

Usage of Twitter plugins

Our website uses Twitter plugins. Twitter is a social media service and belongs to Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, (USA). If you visit a website containing a Twitter plugin, an exchange of data with the US-based Twitter servers will occur. The same applies if you interact with any of the Twitter plugins: information about you will be collected and submitted to Twitter. If you have a Twitter account and are logged in while using one of the plugins, the information about your website visit will automatically be connected to your Twitter account and made public. If you do not want Twitter to connect this information with your Twitter account, it is necessary to log out on Twitter before visiting our website. Further information about data collection and usage can be found under https://twitter.com/privacy

Usage of the Google "+1" button

On these pages, we use the "+1" button of the social media service Google Plus, a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA, (subsequently referred to as "Google"). If you visit one of our sites containing a "+1" button, a connection to the US-based Google servers will be established in order to depict the button on the website, including all of its functions. By doing so, your IP address and information about which of our websites you have visited will be transferred to Google's servers. It does not matter whether you are a registered or logged in Google+ user, the data transfer will always occur. The "+1" button is not used to permanently protocal your online activity and does not analyse or evaulate your visits to websites with a "+1" button in any way. Google will save data for about two weeks for reasons of maintenance and troubleshooting. This data cannot be traced back to individual profiles, usernames or URLs and is not forwarded to us.
If you are a member of Google+ and you are logged in while using the plugin, the collected data about your website visit is linked to your Google+ account and will be visible to other Google+ users. This also goes for other interactions which are possible with other Google plugins. You can find an overview of the various Google plugins here: https://developers.google.com/+/plugins

If you have set your Google+ profile to "public" in your settings, your "+1" interactions may appear on the internet, together with your profile name and user picture, e.g. in search results and your Google+ profile. If you do not want Google to assign your activities to your Google+ profile, you have to log out of Google+ before visiting our website. Further information regarding data collection and usage, your rights regarding this topic and your privacy options can be found in the Google privacy policy: https://www.google.com/intl/de/+/policy/+1button.html

You also have the option to block Google plugins completely by installing a corresponding browser add-on.

Usage of Pinterest plugins

On our websites, we use plugins belonging to the social network Pinterest, which is part of Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA (subsequently referred to as "Pinterest"). The various logos containing the plugin (e.g. the "Pin it" and the "P" button) can be viewed under: https://business.pinterest.com/pin-it-button/ If you visit one of our websites containing such a plugin, a connection between your computer and the Pinterest servers will be established and the plugin will be depicted on the website. During this process, your IP address and information about which of our websites you have visited, will be forwarded to the US-based Pinterest servers. This also happens if you do not have a Pinterest account or are not logged in at the moment, the data transfer always occurs. If you are a Pinterest user and are logged in while using the plugin, the collected data will be linked to your Pinterest account and will be visible to other Pinterest users. This also goes for other interactions which are possible with other Pinterest plugins. If you do not want Pinterest to assign your activities to your Pinterest profile, you have to log out of Pinterest before visiting our website. Further information regarding data collection and usage, your rights regarding this topic and your privacy options can be found in the Pinterest privacy policy: https://de.about.pinterest.com/privacy

Usage of Google Adwords Conversion Tracking

We use the online commercial tool "Google AdWords" and its Conversion Tracking feature. Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you click on an ad provided by Google, a cookie is created on your computer for the purpose of conversion tracking. These cookies have a limited validity, contain no personal data and are not used for user identification. If you visit certain websites while the cookie is still active, we and Google can see that you clicked on an ad and were forwarded to another website. Every Google AdWords customer gets a different cookie so they cannot be traced back to AdWords customer websites. The data collected by way of conversion cookies is used to create Conversion statistics for AdWords customers which have decided to use Conversion Tracking. The customers learn about the total number of users who clicked their ad and were forwarded to a website containing a conversion tracking tag. However, they receive no information which would enable them to identify specific users. If you do not want to take part in the tracking, you can object by refusing the placement of cookies via your browser settings. You will then not be incorporated in the Conversion Tracking statistics. Further information and the Google privacy policy can be found here: https://www.google.de/policies/privacy/

Usage of Crashlytics

The app uses the tool "Crashlytics" in order to document crashes. No user-specific data will be transferred, only general information regarding crashes, including the part of the code responsible for the crash and the kind of mobile device on which the crash occured. This is done in order to evaluate crashes and therefore increase the app's stability. The data will be transferred to Crashlytics. The complete Crashlytics privacy disclaimer is available under: http://try.crashlytics.com/terms/privacy-policy.pdf

Usage of Fyber

The app uses services of Fyber GmbH, which are primarily used to manage and display ads in apps of third-party publishers. User-specific data is only used by Fyber and is not forwarded to anyone else. In its handling of user data accumulated over the course of a continuing business relationship, Fyber takes into account the current privacy laws. Fyber saves and uses data in order to prevent fraud, the abuse of Fyber services and to provide content which is tailored to the user's interests and preferences. Fyber is not responsible for the publisher's privacy policy.
The complete Fyber privacy policy can be viewed under:

Usage of Adjust

The app uses an analysis tool provided by Adjust GmbH (https://www.adjust.com) in order to analyse consumer behaviour. Adjust services are realized through identification and processing of the user's IP address and Android ID (a number identifying the mobile device in use). The collected data is immediately anonymised and cannot be traced back to specific users.

Usage of user location

In order for you to be able to search for users within a certain radius, we need information about your device's location. If used, we locate your device via GPS to deliver search results as fast and accurate as possible. Data regarding your location is only used to process your search request. It will be anonymised immediately after and then be used for statistic purposes in order to further enhance our service.

Camera usage

To make the process of uploading a picture to your profile as fast and easy as possible, our app allows you to immediately take and upload a picture. To make this possible, the app needs a one-time permission to activate your smartphone's or tablet's camera. The picture will only be displayed in your profile and is not visible to others. Please note that your picture needs to be approved by one of our employees and will be deleted if it violates our guidelines.

Usage of Remarketing or "Similar target group" services of Google Inc.

Our website makes use of the Remarketing or "Similar target group" feature provided by Google Inc. ("Google"). With this tool, we can offer the best possible experience for our users by showing ads related to their interests and preferences when visiting other websites within the Google Display Network. To conduct our analysis, which is the foundation for creating ads tailored to the customer, Google uses cookies. Google will create and save a small file containing a combination of numbers in the browser used to visite the website. This is used to anonymously gather data about website visits and user behaviour. No user-specific data is saved during this process. If you visit another website within the Google Display Network, you will see ads which will most likely take into account your previously viewed product and information range.

You can permanently deactivate the usage of cookies provided by Google by following this link and installing the add-on provided on the site:

Alternatively, you can deactivate third parties' usage of cookies completely by following the necessary opt-out steps on the deactivation site of the Network Advertising Initiative which can be found under: http://www.networkadvertising.org/choices/. Further information regarding Google Remarketing and Google's privacy policy can be found under: http://www.google.com/privacy/ads/

Information, correction, blockage and deletion of data

You have the right to receive information about your data free of cost at any time. This also applies to corrections, blockage and deletion. Detailed contact data is availabe in our legal notice.

E-Mail: support@single.am
Telefon: 0049 221 97 99 98 53 (Mon., Fri.: 08:30 – 11:30 am and Mon., Tue., Thu.: 15:30 – 18:00 pm:)
Fax: 0049 221 97 99 98 19
(The contact data can be accessed at any time via our legal notice.)

Cologne, March 19th, 2015


This text is a free translation from German.



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